December 23, 2011 10:55
It’s no surprise that men have emerged as the leading demographic when it comes to online shopping, but as our everyday lives become more hectic, especially in the lead up to Christmas, more of us are turning to alternative methods [...]
November 21, 2011 15:25
Steph Gleave, sales and marketing director at Momentum Instore believes quality not quantity is the new consumer mantra It started with what the industry labeled the ‘lipstick effect’ – consumers treating themselves to a premium lipstick, mascara or body lotion [...]
November 16, 2011 10:48
Appointed director general of BRC in 2008, Stephen Robertson took the time to discuss business, the festive season and the future outlook This summer the retail industry was at the heart of a warzone. The riots caused devastation up and [...]
November 1, 2011 14:55
Dilip Popat, global industry director, retail and distribution, Microsoft Business Solutions believes retailers can meet demanding customer needs by switching to ERP Meeting the requirements of today’s tech-savvy customer is an all-consuming task for most retailers. Digitally empowered, mobile customers [...]
October 27, 2011 11:28
Tech-savvy retailers are starting to jump on the mobile app bandwagon – but it’s not a simple game of plug-and-play. RDT finds out why Text: Tom Holmes ‘It’s increasingly clear that we’re entering the Post-PC era’ says Russell Buckley of [...]
October 24, 2011 10:13
An increasing number of major retail chains are closing stores and reducing the size of their shops. In the last few weeks alone Wickes announced that it is ‘shrinking stores as web transforms retail’ and John Lewis is introducing smaller [...]
October 20, 2011 17:00
Complying with strict regulations of the Payment Card Industry Data Security Standard (PCI DSS) is tough for any organisation. Following the announcement that all assessments must be under version 2.0 of the standard by January 1 2012, RDT caught up [...]
October 19, 2011 15:39
We quiz co-founder and business development director of Mako Networks, Simon Gamble about P2PE in relation to PCI DSS compliance and the difficulties that retailers face while ensuring they become and remain fully secure. Q What is point-to-point encryption and why [...]
October 4, 2011 15:33
Helen Slaven, VP Retail, Torex, outlines how retailers can get the basics right for all to benefit from the Christmas spirit The message from retailers is clear – Christmas has already started in London. Harrods and Selfridges are just a [...]
September 29, 2011 09:26
Further to the news that neglecting online services costs retailers £500m in lost sales – Jim Shaw, MD EMEA at web services company Acquia shares his thoughts. These findings are a stark wakeup call to overworked sales managers, who spend [...]